If you need tourist information, please contact the Info Point – Tourist Information Points (former APT and IAT).
In Florence there are 5 in the center run by the public and other institutions run by tour operators who organize tours and other paid services.

Infopoint Airport

Via del Termine, 11

Infopoint Station

Piazza della stazione, 5

Infopoint Bigallo

Piazza S.Giovanni, 1

Tourist information office

Via Camillo Cavour, 1r

Visitor Center Parco delle Cascine

Piazzale delle Cascine is the official web site for Florence and Province run by the city and the metropolitan city of Florence.


Municipality of Florence: +39-055-27681

Province of Florence: +39-055-2760241

Tuscany Region: 800 860070 (free call from Italy)

Florence Airport Amerigo Vespucci: +39-055-30615

Bus- ATAF: 800 424500 (free call from Italy)

Railways Trenitalia: 848 888088

Guardia Medica Privata:  +39-055-2345884

Guardia Medica Veterinaria: 800 029449 (free call from Italy)

Informazioni Disabili:  800 437631 (free call from Italy)

Florence Card

The florence Card is a useful service for those who want to program an intense cultural city break passing between the various museums of Florence. The card allows you to enjoy 72 hours of total immersion in art and in the most historical locations of the city.

You can visit its monumental sites across 72 museums. Some of these are the Bardini Garden, the Enrico Caruso Museum in Lastra a Signa, the museum of cycling Bartali, the Salvatore Ferragamo Museum, Primo Conti Foundation in Fiesole, or you can visit the Florentine Medici villas or those of Cerreto Guidi and Poggio a Caiano. The Plus version of the card allows you to travel in urban areas by bus for 72 hours with as many hours of wifi.

For more info: