If you need tourist information, please contact the Info Point – Tourist Information Points (former APT and IAT).
In Florence there are 5 in the center run by the public and other institutions run by tour operators who organize tours and other paid services.

Infopoint Airport

Via del Termine, 11

Infopoint Station

Piazza della stazione, 5

Infopoint Bigallo

Piazza S.Giovanni, 1

Tourist information office

Via Camillo Cavour, 1r

Visitor Center Parco delle Cascine

Piazzale delle Cascine

For any information, you can refer to, the official tourist portal for Florence and the Province managed by the Municipality of Florence and the Metropolitan City of Florence.


Municipality of Florence: +39-055-27681

Province of Florence: +39-055-27601

Tuscany Region: 800 860070 (free call from Italy)

Florence Airport Amerigo Vespucci: +39-055-30615

Bus- ATAF: 800 424500 (free call from Italy)

Railways Trenitalia: 892021

Guardia Medica:  +39-0573-454545

Guardia Medica Veterinaria: 800 029449 (free call from Italy)

Informazioni Disabili:  800 437631 (free call from Italy)

Florence Card

The Firenze Card is a useful tool for those who want to plan a cultural holiday in the city: it allows you to visit the most important museums, exhibitions and monuments in Florence for 72 hours. Among these, Palazzo Pitti, Palazzo Vecchio, the Uffizi Gallery, Santa Maria Novella, but also the Bardini Garden, the Enrico Caruso museum in Lastra a Signa, the Bartali cycling museum, the Salvatore Ferragamo museum, the Primo Conti Foundation in Fiesole.
The Plus version of the card allows you to travel in urban areas by bus for 72 hours with as many hours of Wi-Fi, while with the Restart formula you can extend the period of activity of the card by another 48 hours

For more info: